Shipping & Returns
At Marie Donais Calder, we are committed to getting your books to you safely and efficiently. Please review our shipping and refund policies below.
Effective Date: March 2026
Shipping Policy
Processing Time
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Orders are typically processed within 2–5 business days.
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You will be contacted if there are any delays.
Shipping Rates
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Shipping & handling will be included in the product price where indicated.
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1 to 4 Books - $6.00 each book
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5 to 10 Books - $4.00 each book
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11 to 20 Books - $2.00 each book
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21+ Books - $1.00 each book
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51+ Books - FREE Shipping
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Delivery Times
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Delivery times vary depending on location within Canada.
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We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
Shipping Accuracy
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Please ensure your shipping address is correct when placing your order.
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We are not responsible for lost or delayed orders due to incorrect or incomplete addresses.
Local Pickup (if applicable)
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Local pickup may be available in Saskatchewan.
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Details and arrangements will be confirmed after purchase.
Refund & Return Policy
Due to the nature of our products (books), all sales are generally final.
Damaged or Defective Items
If your order arrives damaged or defective:
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Contact us within 7–14 days of delivery
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Provide a photo of the damaged item
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We will offer a replacement or refund where appropriate
Incorrect Orders
If you receive the wrong item:
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Please contact us promptly
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We will arrange for a correction at no additional cost
Non-Refundable Situations
We do not offer refunds for:
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Change of mind
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Incorrect orders placed by the customer
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Minor variations that do not affect the usability of the book
Lost or Delayed Shipments
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Once an order has been shipped, we are not responsible for carrier delays
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If your order appears lost, please contact us, and we will do our best to assist in resolving the issue
Contact Us
If you have any questions about your order, please contact us through